Privacy Policy – RSS Tax Experts
Effective Date: 19 May 2026
Welcome to RSS Tax Experts.
We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services.
1. Who We Are
RSS Tax Experts provides taxation, accounting, bookkeeping, business advisory, and related financial services in Australia.
Website: RSS Tax Experts
2. Information We Collect
We may collect personal information including but not limited to:
- Full name
- Email address
- Phone number
- Residential or business address
- Tax File Number (TFN)
- Australian Business Number (ABN)
- Date of birth
- Financial and banking details
- Business and employment information
- Identity verification documents
- Information submitted through forms on our website
We only collect information that is reasonably necessary to provide our services.
3. How We Collect Information
We may collect your personal information through:
- Website contact forms
- Client onboarding forms
- Emails and phone conversations
- Appointments and consultations
- Online portals and document uploads
- Cookies and website analytics tools
Information may also be collected from authorised third parties such as:
- Accountants
- Financial advisers
- Government agencies
- Legal representatives
- Employers (where authorised)
4. How We Use Your Information
We use your personal information to:
- Provide taxation and accounting services
- Prepare and lodge tax returns
- Communicate with the Australian Taxation Office (ATO)
- Verify your identity
- Respond to enquiries and support requests
- Process payments and invoices
- Improve our website and services
- Meet legal and regulatory obligations
We may also use your contact information to send service updates, reminders, or important business communications.
5. Disclosure of Personal Information
We may disclose your personal information to:
- The Australian Taxation Office (ATO)
- Government and regulatory bodies
- Banks and financial institutions
- IT and cloud service providers
- Professional advisers and contractors
- Third-party software providers used in delivering our services
We do not sell or rent your personal information to third parties.
6. Data Security
We take reasonable steps to protect your personal information from:
- Unauthorised access
- Misuse
- Loss
- Disclosure
- Modification
Security measures may include:
- Secure servers
- Password-protected systems
- SSL encryption
- Restricted staff access
- Secure document storage
7. Cookies and Website Analytics
Our website may use cookies and analytics tools to improve user experience and monitor website performance.
Cookies may collect:
- Browser type
- Device information
- IP address
- Website usage data
You may disable cookies through your browser settings, although some website features may not function properly.
8. Access and Correction of Information
You may request access to the personal information we hold about you and request corrections if the information is inaccurate or outdated.
To request access or corrections, please contact us using the details below.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage users to review the privacy policies of external websites before providing personal information.
10. Changes to This Privacy Policy
RSS Tax Experts may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.
11. Contact Us
If you have questions, concerns, or complaints regarding this Privacy Policy or your personal information, please contact us:
RSS Tax Experts
Website: RSS Tax Experts
Email: info@rsstaxexperts.com.au